Introduction
Learnstone LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website learnstone.ai (“Homepage”) and our platform platform.learnstone.ai (“Platform”), collectively referred to as the “Services”.
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
Last Updated
This Privacy Policy was last updated on July 4, 2025.
Information We Collect
We collect several types of information from and about users of our Services, including:
Personal Information
Personal information is data that can be used to identify you directly or indirectly. We collect the following types of personal information:
- Account Information: When you create an account, we collect your name, email address, and password.
- Path Profile Information: This includes educational background, work experience, skills, career goals, academic achievements, and other information you provide when creating or updating your Path Profile.
- Communication Information: If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, the contents of your message, and any other information you choose to provide.
Non-Personal Information
We also collect information that does not directly identify you, including:
- Usage Data: Information about your interaction with our Services, such as pages visited, time spent on pages, navigation paths, and other information about your use of our Services.
- Device Information: Information about your device, including IP address, device type, operating system, browser type, and other technical information.
How We Collect Information
Information You Provide to Us
- When you register for an account
- When you create or update your Path Profile
- When you use Learnstone Connect to request guidance
- When you use Learnstone Compass to ask questions
- When you communicate with us directly
Information We Collect Automatically
We automatically collect certain information when you visit, use, or navigate our Services. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
We use the following technologies to collect information automatically:
- Cookies: We use cookies and similar tracking technologies to track activity on our Services and hold certain information. See our Cookie Policy for more information.
- Analytics Tools: We use third-party analytics tools, including Google Analytics and PostHog, to help us measure traffic and usage trends for the Services.
- Log Files: We collect log file information when you use our Services, such as your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
How We Use Your Information
We use the information we collect for various purposes, including to:
- Create and manage your account
- Provide, maintain, and improve our Services
- Match you with appropriate Learning Opportunities
- Connect you with External Partners through Learnstone Connect
- Provide personalized responses through Learnstone Compass
- Respond to your comments, questions, and requests
- Send you technical notices, updates, security alerts, and support messages
- Monitor and analyze trends, usage, and activities in connection with our Services
- Detect, prevent, and address technical issues
- Comply with legal obligations
Legal Basis for Processing (for EU/UK Users)
For users in the European Union and United Kingdom, we process your personal data on the following legal bases:
| Processing Purpose | Legal Basis |
|---|---|
| Account creation and management | Performance of a contract |
| Providing core platform services | Performance of a contract |
| Matching with educational opportunities | Performance of a contract |
| Connecting with External Partners | Consent |
| Analytics and service improvements | Legitimate interest |
| Security and fraud prevention | Legitimate interest |
| Marketing communications | Consent |
Where we rely on your consent, you have the right to withdraw your consent at any time by contacting us or using the opt-out mechanisms we provide.
Sharing Your Information
We may share your information in the following situations:
Third-Party Service Providers
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include:
- Data analytics providers (Google Analytics, PostHog)
- Customer service and communication tools (Intercom)
- Hosting and technology services providers
External Partners
When you use Learnstone Connect, we share specific information from your Path Profile with our External Partners to enable them to provide appropriate guidance offers. This typically includes:
- Your educational background and academic goals
- Relevant experience and skills
- Geographic preferences
- Specific areas where you’re seeking guidance
- Your contact preferences
We only share information that is necessary for External Partners to assess whether they can provide relevant services to you. We do not share your full contact information until you explicitly consent to connect with a specific External Partner.
Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of such a transaction.
Legal Requirements
We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.
With Your Consent
We may disclose your personal information for any other purpose with your consent.
Data Retention
We retain your personal information according to the following schedule:
- Active Account Data: Retained for as long as you maintain an active account with us
- Deleted Accounts: Personal information is permanently deleted within 30 days of account deletion, except where longer retention is required by law
- Communication Records: Retained indefinitely for customer service, business operations, and legal compliance purposes
- Analytics Data: Anonymized usage data may be retained indefinitely for service improvement
- Legal Compliance: Some data may be retained longer if required by applicable law or for legitimate business purposes such as fraud prevention
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible, we will securely store your personal information and isolate it from any further processing until deletion is possible.
Data Security and Breach Notification
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
Data Breach Procedures
In the event of a data breach that poses a risk to your rights and freedoms, we will:
- Notify relevant supervisory authorities within 72 hours where required by law
- Notify affected users without undue delay if the breach is likely to result in high risk to their rights and freedoms
- Provide clear information about the nature of the breach and steps being taken to address it
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Right to Access: You may request a copy of the personal information we have about you.
- Right to Rectification: You may request that we correct any inaccurate or incomplete personal information we hold about you.
- Right to Erasure: You may request that we delete your personal information under certain conditions.
- Right to Restrict Processing: You may request that we restrict the processing of your personal information under certain conditions.
- Right to Data Portability: You may request to receive your personal information in a structured, commonly used, and machine-readable format.
- Right to Object: You may object to our processing of your personal information under certain conditions.
- Right to Lodge a Complaint: If you are in the EU or UK, you have the right to lodge a complaint with your local data protection authority if you believe we have violated applicable data protection laws.
California Residents’ Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You have the right to know what personal information we collect, use, disclose, and sell
- Right to Delete: You have the right to request deletion of your personal information
- Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights
- Right to Opt-Out: You have the right to opt-out of the sale of your personal information (Note: We do not sell personal information)
To exercise any of these rights, please contact us at legal@learnstone.ai.
International Data Transfers
We are based in the United States and may process, store, and transfer your personal information in the United States and other countries, which may have data protection laws that are different from the laws of your country. By using our Services, you consent to this transfer, storing, or processing.
For users in the European Economic Area (EEA), United Kingdom, and other regions with laws governing data collection and use, please note that when we transfer your personal information outside of these regions, we will take all steps reasonably necessary to ensure that adequate safeguards are in place to protect your personal information and to make sure it is treated securely.
Children’s Privacy
Our Services are intended for individuals who are 16 years of age or older. Users under the age of 18 should use our Services only with the involvement and consent of a parent or guardian.
We do not knowingly collect personal information from children under 16. If you believe we might have collected information from a child under 16 without proper consent, please contact us immediately at legal@learnstone.ai, and we will take steps to remove such information from our systems.
Third-Party Websites
Our Services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. For material changes, we will provide at least 30 days’ notice before the changes take effect.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, you can contact us at:
Learnstone LLC
228 Park Avenue South (PMB 21976)
New York, NY 10003
United States
For privacy-related inquiries, please contact us at: legal@learnstone.ai.